Trust in Team Platinum
How we vet:
Background Check
Local and national criminal background checks (including a sex offender search). PlatinumSitters will generate a report for each sitter which contains their SSN trace, address history and criminal and sex offender check. Only applicants who have reports that come back as "clean" will move on to the next steps of our vetting process.
Minimum 2-3 years childcare experience
Reference Check
PlatinumSitters will contact no less than two professional references (often more), and closely examine their past education and work experience, professionalism and relationship with the families they have worked for.
Driving Record Check
Every PlatinumSitter has a valid driver’s license, their own vehicle, and a squeaky-clean, driving Record.
Face to Face Interview – Our sitters don’t just look good on paper. Our local managers personally meet and interview every sitter on our site to make sure they meet our quality standards. We are looking for Superstars! The kind of sitters we would hire for our own families.
Community Rating
At the completion of every booking, members are encouraged to provide a review of their sitter with our 5-star rating system. We constantly monitor our sitters and our service to our members. You can easily FAVORITE your top sitters, making the whole booking process that much faster!
Limited cell phone use
We only allow sitters to use their cell phones for emergencies or contact with parents and pre-approved contacts. We want your sitter to be fully tapped into your child’s needs at all times.
Team Platinum
Real people. Real awesome. In Real time. Most of our local managers are moms and childcare specialist who are used to multitasking! If you have questions or need personal assistance before, during or after a sit, a local manager is here to help and just a phone call away!