Contact Us

Atlanta, GA and Nashville, TN coming soon!

North Carolina

Raleigh/Durham/Chapel Hill and surrounding areas

Every superhero has an origin story…Raleigh is where it all began.
Meet our founder and the dynamic duo that keep this ship afloat!

Stephanie Keefer

Founder and MOM-IN-CHIEF


As the founder, CEO, and Mom-in-Chief, Stephanie is still very much involved with the company at the grass roots level. In June 2015, Stephanie set out to create a revolutionary childcare solution and continues to work closely behind the scenes with her team. While PlatinumSitters is expanding quickly and Stephanie’s role is shifting, there is still a good chance she may be the one answering the phone, returning your email, or working the booth at a local job fair near you. Stephanie’s family life is a lot like her – hilarious and action-packed. There’s never a dull moment in the Keefer household with husband Greg and kids, Jack and Sam. We’re not exactly sure how she makes this whole work, life, balance business looks easy, but somehow, she does. Maybe it’s because she has a sitter!?

Abigail Schneider

Queen of Operations
Triangle Community Manager


Abby has been Stephanie’s right hand, COO, and Triangle Community Manager since she started with the company in June 2016. Originally from the Midwest, Abby brings over a decade of experience in childcare, small business management, and customer service. Prior to joining TeamPlatinum, Abby served as an in-home nanny for a Raleigh family for 5 years. These days, Abby has her hands full with her own young family. Not much ruffles Abby, but don’t try to tempt her with a cream filled donut or vanilla soy latte. Being a nanny helped prepare her for motherhood, but not for a newborn with sensitivities to gluten, dairy, and soy! Parents, If you’re dealing with the whole allergy thing…she gets it! Abby handles day to day operations in the Triangle and also assists with our growing regional markets. Her experience, and passion for helping parents find exceptional childcare, make her an essential part of TeamPlatinum. If you have questions about our service, Abby has answers!

Richmond, Virginia

Richmond Manager, Virginia

Danielle Williams

Sitter Recruiter and Community Relations

1-877-594-5530 ext 703

Danielle has degrees in Psychology and Sociology and a minor in Business Management from North Carolina State University. Go Pack! She has worked with kids since she first began babysitting at the age of 14. Whether it be occasional babysitting, nannying, behavioral management on UNC’s child and adolescent psychiatric unit, or providing therapy to children with autism – Danielle knows exactly what it takes to be an exceptional care giver. Rest assured parents, she also understands what to look for in a sitter to ensure your complete comfort in leaving a child with a Platinum Sitter. Her main passion is helping others and is grateful to be able to carry that over in connecting families with great sitters.

Danielle loves spending time at Kerr lake with her family. She has an 8-year-old golden retriever, Nelli, a 4-year-old mini Holland lop (bunny), Chunk, and a 2-year-old mini aussiedoodle Raleigh. Her favorite dish is spicy chicken chipotle pasta (no peas) from The Cheesecake Factory, likes to read both fiction and non-fiction, favorite color is periwinkle blue, and could watch The Goonies on repeat. Danielle cannot wait to join the mom tribe and start using PlatinumSitters when her baby boy arrives!

Greenville, South Carolina and Charlotte, North Carolina

Local Community Manager

Jessica Vest

Local Community Manager

877-594-5530 ext 705

Prior to joining the Platinum Sitters team, Jessica has worked in financial and community development for non-profits and independent schools, where she enjoyed her ability to relate to all types of people. When returning to the workforce, Jessica experienced first hand how hard it is to network and connect with genuine qualified childcare that she can trust and rely on, especially when you are new to a city.

Jessica helped establish Platinum Sitters in the Charlotte market before her family moved to Greenville, SC. She values the standards of Platinum Sitters, and is excited about expanding the services to her new home in this growing and vibrant young community.

Jessica enjoys spending quality time with her husband and two girls, Sada and Stearnes. When not walking her two dogs, or playing pretend fairies and witches with her girls, Jessica is an avid tennis player. She grew up playing in the junior circuit, played at the College of Charleston, and enjoys sharing her love of the sport with her family.

Wilmington, North Carolina

North Carolina Manager

Jocelyn Fifer

Community Manager

877-594-5530 ext 702

Jocelyn joined the Platinum team in 2018 as a sitter and is now our Wilmington manager! She has been babysitting for 8+ years and her love for kids began early on when she tutored elementary school math. She has over 5 years of customer service and managing experience as she has taken on many roles like, managing a coffee shop, being a personal trainer, and running daily operations of NCSU’s personal training program.

Jocelyn is currently attending UNC-Wilmington for her Master’s of Marine Science. She is more than happy to be managing the Wilmington branch of Platinum as she knows this agency will be of tremendous help for both sitters and families of Wilmington! Speaking from first hand experience, she has met wonderful people through the agency and it made babysitting through college a breeze.

Jocelyn’s passion for helping others and aiming to please will surely make you love Platinum Sitters!

Greensboro, NC

Greensboro Manager

Grace Garrett

Greensboro Community Manager

877-594-5530 ext 704

Grace has a degree in Food Science and a minor in Nutrition Science from North Carolina State University. She is now finishing up her Masters in Nutrition and Dietetics at Meredith College. She has been working with kids for as long as she can remember, for over a decade now.

Grace has worked with every age group and has nannied for multiple families in the Raleigh area, however decided to move closer to her hometown and back to the Greensboro area. Whether it’s playing sports outside or baking cupcakes, Grace is ready to get hands-on with kids and knows just what to do to keep them entertained.

Therefore, she knows how important it is to find a sitter that fits the parents needs and wants. Grace knows the need and sometimes the stress that comes along with finding reliable sitters and can’t wait to make the process more relaxed for you!